Terms & Conditions
Warranty
54Dynamics warrants to the original purchaser that our manufactured products are free from defects in materials and workmanship for 3 years if the product is purchased through an authorized reseller or directly from 54Dynamics.
For any manufactured products with defects in materials or workmanship, we will repair or replace, at 54Dynamics discretion, the product at no cost to you for as long as you own and use it in the intended fashion. 54Dynamics is the final authority on determining eligibility of all warranty claims.
Important Exceptions
- We cannot warranty any product that was damaged intentionally or unintentionally. This includes unintentional damage caused from a vehicular accident, off-Racetrack errors or mishap, or intentional damage caused by attempting to force fit our product to the vehicle, or misuse.
- We cannot warranty any product that was not used for the intended purpose. Any non-54Dynamics modifications to a system will void the warranty.
- Products with thermal barrier have a mixed warranty. We warrant the coating for aesthetic defects and imperfections, for one year from the product purchase date. After one year, 54Dynamics will continue to cover structural defects with the product itself, but the coating is no longer warranted or guaranteed.
- 54Dynamics reserves the right to make continual improvements to our product line. Certain parts may become unavailable or obsolete due to reasons such as R&D advancements. We reserve the right to advise our clientele of changes and costs associated with upgrading systems.
- Shipping damage must be reported within 5 days of receipt of the product. Should damage be found notify 54Dynamics immediately. Installed products are not eligible for return.
- 54Dynamics is not responsible for any package once delivery receipt is completed by shipper.
- Other great brands sold by 54Dynamics Motorsport that are not manufactured by 54Dynamics Motorsport will carry the respective manufacturer’s warranty as applicable.
- The 54Dynamics Warranty has limitations. As such, OUR WARRANTY DOES NOT COVER CONSEQUENTIAL DAMAGES, LOSS OF TIME OR REVENUES, INSTALLATION OR DE-INSTALLATION COSTS, INCONVENIENCE, LOSS OF USE OF THE VEHICLE, SHIPPING CHARGES, FEES OR FINES, DAMAGE TO THE VEHICLE OR ITS COMPONENTS OR SURROUNDINGS, OR OTHER INCIDENTAL OR INDIRECT DAMAGE. OUR LIABILITY IS EXPRESSLY LIMITED TO THE AMOUNT YOU PAID FOR THE PRODUCT YOU RECEIVED.
Warranty Claims
The purchaser must contact 54Dynamics via email at info@54Dynamics.com to begin the process of a warranty claim.
Cancellation Policy
The majority of 54Dynamics products are CUSTOM MADE, BUILT TO ORDER.
54Dynamics has the right to a cancellation charge of 20% of the sales order retail value after (7) calendar days after order placement.
Please Note: PayPal payment cancellations and refunds will be provided a net refund of the transaction minus PayPal cancellation fees.
Return Policy
To return any system, product or merchandise you must contact us first. Special order and custom made systems are NOT returnable. ALL SALES ARE FINAL. To return a 54Dynamics product item(s) must be in original sealed packaging. A copy of the original invoice and a brief explanation must accompany all returned items. You must follow our instructions for returning items carefully, 54Dynamics will charge up to a 25% handling and restocking fee on any RETURNED box or repackaged products. Product damage on OPENED or repackaged returns is the responsibility of the customer. Products that are unable to be repaired will be returned to the customer. Customers are responsible for return shipping charges. Return shipped items DAMAGED in transit will RESULT in additional charges up to and including rejection of the component. It is the customer’s responsibility to ship safely and properly. No returns accepted after 30 days from the purchase date. No credits will be given after 30 days from the invoice date. This also applies to items that are partially shipped.
To qualify for return, the product must be unused and remain in the original packaging, as well as match the current design and packaging for the product at the time of return. Sounds is subjective and therefore does not qualify for a return of a used product.
Periodically mistakes are made when ordering, or a wrong part is shipped, and you may wish to return an item. We will do everything reasonable to satisfy you. Please contact 54Dynamics immediately via email at info@54Dynamics.com to discuss the circumstances before returning any products. Anything returned without prior authorization will be refused. All returns must be sent back fully prepaid. No returns accepted after 30 days from the invoice date. No credits given after 30 days.
Emissions Compliance
The purchaser and/or end consumer understands that 54Dynamics products may not be used on public roads within the USA. 54Dynamics makes no claims that any product is for use on public roads within the USA.
Shipping & Handling
54Dynamics cannot be held liable for refusal of, delay of, loss of, theft or damage to a shipment of any item. The customer agrees to indemnify 54Dynamics for all costs, fees and expenses 54Dynamics incurs as a result of any violation of any local, state, federal, national or international laws or regulations. Customer agrees to take responsibility for lost packages that were not independently insured or sent without requiring signature. Customer accepts these risks and agrees to release 54Dynamics of all liability.
54Dynamics reserves the right to charge a shipping and handling fee on every order being shipped from our facility. This fee is universal and applies to all retail and wholesale purchases and cannot be waived or credited.
For retail deliveries within the USA, due to the tax nexus established by the South Dakota v. Wayfair Supreme Court decision, taxes will be calculated/collected for the delivery address of each order.